Customer Support

At TANVORA, we prioritise customer satisfaction by offering dedicated support services to address your needs and resolve your concerns effectively.

1. Availability

• Our support team is available 24/7 to assist you with technical and service-related issues.
• We provide support through multiple channels, including email, phone, and a self-service portal.

2. Support Channels

• Email Support: Send your queries to contact@tanvora.com.
• Phone Support: Speak directly to our experts by calling +91 7304418151.
• Live Chat: Use our website’s live chat feature for instant assistance (available during business hours).

3. Response Time

• We aim to respond to all queries within 24 hours. For critical issues, immediate escalation is available.
• Priority support is available for premium clients.

4. Knowledge Base

• Visit our Support Center for FAQs, troubleshooting guides, and video tutorials.
• Access step-by-step solutions to common technical problems.

5. Escalation Process

• If your issue remains unresolved, it will be escalated to a senior specialist or account manager.
• Updates on your case will be provided regularly until resolution.

6. Feedback

• We value your feedback and use it to improve our support services. You can share your suggestions at feedback@tanvora.com.

Support That Delivers Peace of Mind. For all your queries, trust TANVORA to deliver quick, reliable solutions.