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Privacy Policy

How we collect, use, and protect your personal information when you use our website or engage our services.

Last updated: 1 January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, request a quote, or communicate with us via email or phone. This includes your name, email address, phone number, company name, and any other information you choose to provide.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

2. How We Use Your Information

We use the information we collect to respond to your enquiries, provide and improve our services, send you relevant updates about our services (with your consent), comply with legal obligations, and protect against fraud and misuse.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and business — such as cloud hosting providers — subject to strict confidentiality agreements.

We may disclose your information where required by law, regulation, or court order.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security audits. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Client project data is retained for a minimum of 7 years in accordance with applicable regulations.

6. Your Rights

Subject to applicable law, you have the right to access, correct, or delete your personal data; object to or restrict processing; withdraw consent at any time; and lodge a complaint with a supervisory authority. To exercise any of these rights, contact us at contact@tanvora.com.

7. Cookies

Our website uses essential cookies to enable core functionality. We do not use tracking cookies or advertising cookies without your explicit consent. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: contact@tanvora.com or +91 73044 18151.